Returns
Request
You may request a refund for up to 5 days after you
receive your order. To return an item, you must fill
out the form below. Our customer service department will
contact you to begin processing your return as soon as
possible. We will reply with information as to where to
return the item and your RMA#. We will not accept
returned merchandise that has not been previously
approved... all unapproved returns will be returned to
sender at their cost. You must write your RMA# on the
outside of your package. We must receive your return
within 10 Business Days after we respond with your RMA#.
That gives you 2 weeks to get it to us Sorry, shipping
costs are not refundable and there is a 15% restocking
fee. We recommend that you send your return insured. We
are not responsible for lost or stolen merchandise. If
YOU damage any item we cannot accept it for a return.
Shoes/Boots must be in 100% resalable condition as well
as the shoe box.
Our frequently asked questions can
answer many of the questions you might have.
